STORE POLICY
CUSTOMER CARE
It is very important to us that we provide a quality product to you! We commit ourselves to the highest standards, whether that's the steps we take to make sure Big Moo's Catnip is grown naturally, or how we pride ourselves with our environmentally responsible packaging. We want you to be able to trust that you're getting the highest quality product, so we don't take any shortcuts in our processes.
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We also want you to be 100% confident that your feedback is taken seriously. We want to take the bad, with the good. You can use our Feedback form to let us know just how we're doing. We will take your feedback seriously, and adjust ourselves based on what we read.
PRIVACY & SAFETY
In a world full of uncertainy, we take your privacy and information protection very seriously. We store your contact information in a secure database, that only we have access to, backed by industry standard information security practices and software. We will never sell, or share your persional information with anyone else.
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To ensure your financial data is secure, we use third-party banking to verify your payments. Neither them, nor us, store your credit card information in clear text. After completing a purchase, you will receive an email from us, and only us. We will not contact you unless there is a problem with your payment, order, or unless you've signed up for a newsletter, promotions, or advertising emails.
WHOLESALE INQUIRIES
At this time, we cannot offer wholesale, or resale. We are a small business with a niche product. This may change in the future, so if you are interested in wholesale, resale, or just having a few on your local shop shelves, please Contact Us.
PAYMENT METHODS
Credit / Debit Cards
PAYPAL
Offline Payments